Last Revised: May 23, 2018
Welcome to the WineCountry. WineCountry Media, LLC (“WineCountry,” “WCM,” “we,” “us,” or “our”) provides website content, features and other products and services (together the “WineCountry Services”) when you visit or shop at our websites located at WineCountry.com, NapaValley.com, and Sonoma.com (the “Websites”) or through our mobile application (together with the Websites, the “Platform”).
Other Items of Note.
Cookies are small files that the Platform puts on your computer, which collect information that help us refine our Platform based on user preferences, make certain features of the Platform available to you and to help us track your use of the Platform. By changing the preferences or options of your web browser, you can instruct it to accept all cookies, block certain cookies, require your permission before placing a cookie on your computer, or block all cookies from being placed on your computer. However, please note that if you block cookies from the Platform, you may not be able to use all of the functionality that we make available on this Platform.
Our Platform is intended for general audiences and is not directed to children younger than thirteen years of age. We do not knowingly collect personal information from children under the age of thirteen.
How We Respond to “Do Not Track” Signals.
Certain web browsers have “Do Not Track” or similar settings, which allow you to tell the websites you visit that you do not want your activities on such websites tracked. Currently, the Platform does not respond to “Do Not Track” or similar settings, so your activities on the Platform may be tracked regardless of your browser settings.
Other Sites and Links.
Information We Collect From You.
The categories of personal information (“Personal Information”) we collect on and through the Site and Services varies depending on your level of interaction with the Site and Services, specifically:
Visiting the Platform.
When you visit and browse the pages on our Platform, the Google Analytics tool (described above) collects information about you, as described above and on the Google website.
Subscribing to Our Newsletter.
When you subscribe to our newsletter and confirm (via the email we send you) that you have elected to subscribe to the newsletter, we also collect your email address.
Registering for an Account.
When you register for an account on the Site, we also collect your email address.
Making a Purchase of a Product and/or Reserving an Experience.
General. When you make a purchase through the Platform (other than a purchase of an Experience), the following information is collected from you by our third-party payment processor (see below):
We do not see any of this information until after a purchase is made, which is when our payment processor shares with us the information described in items #1-4 above, plus the type of credit card you have used (we do not see your other credit card information, nor your billing address).
Experiences. When you purchase an Experience through the Platform, we will collect from you the following information:
Products. When you purchase a Product through the Platform, we will collect from you the following information:
As further described in the Section titled “How We Use and Share Your Information” below, we use third parties to provide services to us in connection with our operating the Platform and providing the Services. In interacting with us through the Platform, such third parties may collect information from you through the Platform. For instance, as mentioned above, we use a third-party payment processor to help us process credit card transactions for purchases.
Storage & Security.
We use reasonable measures to protect your information. However, as stated in our Terms of Service, please note that no method of transmitting or storing information is completely secure from unauthorized access, use, or disclosure. As such, we cannot guarantee the absolute security of any information.
How We Use and Share Your Information.
We use and share your information for the following purposes:
To Process Your Transactions.
We use and share the information you give us to process the purchases of products and experiences that you’ve ordered, and to provide those products and experiences to you.
To Update You About Us.
We use the information you provide to us to let you know about what we’re doing. For instance, if you provide your email address to us, we may send email to you at that address. We may also provide that email address to our third-party vendors that help us with email correspondence, for the purpose of helping us send such email to you. If you click on a link in an email we send, we may elect to redirect you to a third-party vendor’s servers to register the link, and your clicking on the link may indicate to a third-party vendor and/or to us that you have clicked the link to visit the linked website.
To Improve Your Experience.
Our primary goals in collecting information are to provide and improve the Services, to administer your use of the Services (including your account, if you have registered for one), to provide you with more relevant and desirable experiences, to provide information and recommendations to you regarding the Platform and Services, and to enable you to easily browse, offer (as applicable), and purchase experiences.
We do not sell or rent your Personal Information to any third parties, such as marketers. We do, however, share your Personal Information with third parties that we trust that provide services to us with respect to the Platform and Services, such as payment processors, credit bureaus, banks, verification services, companies that store our data on our behalf (e.g., on servers in data centers managed by a third parties), and other companies that provide services to us. We also provide your Personal Information to the Suppliers who offer Experiences to you through the Platform.
In addition to the above, in certain circumstances, we may use and disclose the information we collect for the following purposes:
Have Questions? Contact Us!